All orders are shipped from our Melbourne, Australia warehouse.
AUSTRALIAN CUSTOMERS:
Our carrier is Australia Post. Depending on your location, delivery times are slightly different. Parcel post standard delivery estimates are below:
VIC: Metro: 1 - 2 business days & country up to 5 business days
NSW | QLD | SA | WA | TAS: 3 - 6 business days
NT: 3 - 7 business days
Interstate Country: Please ask at your local Post Office
INTERNATIONAL CUSTOMERS:
Our international carrier is DHL. Upon arriving in selected country, your order will be transferred to the national postal service and delivered to you.
Please note, any customs fee, taxes or charges are your responsibility.
New Zealand: 3 - 5 business days
United States: 3 - 5 business days
Canada: 7 - 12 business days
UK & Western Europe: 5 - 12 business days
Rest of the World: 8 - 14 business days
NOTE: Due to the outbreak of Covid-19 (Coronavirus) our carrier DHL advises that delays of up to 15 days can be expected on international parcels. In most countries that the virus has reached, local authorities have introduced strict controls to prevent the virus from spreading further. This is impacting deliveries to those countries and regions affected.
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